Casa Rio Beauty Salon

XTEMOS ELEMENTS

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Frequently Asked Questions

How do I book an appointment at Casa Rio Beauty Salon?

You can schedule an appointment by calling us directly, using our online booking system on casario-dubai.com, or sending us an email at info@casario-dubai.com. Our friendly staff will be happy to assist you in finding a suitable date and time.

What types of payment methods do you accept?

For your convenience, we accept cash, major credit and debit cards, as well as contactless payment methods. Please inquire at the front desk if you have any questions about payment options.

Can I request a specific stylist or technician?

Absolutely. We encourage you to choose the professional who best matches your personal style and preferences. Simply mention the staff member’s name when booking, and we will do our utmost to accommodate your request.

What is the cancellation policy?

We understand that plans can change. If you need to modify or cancel your appointment, please contact us at least 24 hours in advance. Late cancellations or no-shows may incur a fee, as this allows us to respect the time of our clients and staff.

Are your products and treatments suitable for all skin and hair types?

Our team is trained to assess individual needs and recommend treatments, products, and services that are best suited to your skin type, hair texture, and personal goals. If you have any specific concerns or sensitivities, please let us know so we can tailor our approach accordingly.

How do I prepare for my hair or skincare appointment?

For hair services, coming with clean, dry hair can help us accurately assess its condition. For skincare treatments, avoid using any harsh exfoliants or undergoing other facial treatments at least 48 hours beforehand. If you have specific questions about pre-appointment care, feel free to contact our team.

Is parking available near the salon?

Yes. Casa Rio Beauty Salon is conveniently located in Jumeirah Village Circle (JVC) with ample parking available nearby. Our team can guide you to the closest parking facilities for a smooth, hassle-free visit.

Do you offer bridal packages or group bookings?

We specialize in bridal services and group appointments, including wedding parties, corporate events, or a day of pampering with friends. Please reach out to us for customized packages and pricing options.

Are your services safe during pregnancy or for individuals with certain medical conditions?

Our treatments are performed by trained professionals who prioritize client comfort and safety. If you’re pregnant or have any medical concerns, please inform our staff beforehand. We may recommend modified treatments or alternative options better suited to your circumstances.

How can I provide feedback or share my experience?

Your satisfaction is our priority. We welcome feedback through our website’s contact form, via email, or on our social media platforms. Your input helps us continuously improve and maintain the highest standards of service.

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